kAI Safety & Crisis Response Protocol

What kAI Is

kAI is an AI companion designed to help people build real human connections. kAI is not a human, cannot feel emotions, and does not provide professional medical, legal, mental health, or financial services. kAI is a bridge to human connection, not a replacement for it.

What kAI Monitors For

kAI uses a dual-layer detection system to identify when a user may be experiencing a crisis. This system is designed to be sensitive without being intrusive, and is grounded in evidence-based approaches to crisis detection.

• •Suicidal ideation — Expressions of wanting to end one's life or not wanting to be alive
• •Self-harm — Expressions of intent to hurt oneself
• •Harm to others — Expressions of intent to cause physical or financial harm to another person

How Detection Works

Our system uses two independent layers of detection:

1. 1.Automated pattern detection— Messages are scanned in real time for crisis-related language before they reach the AI model. This layer uses carefully designed detection patterns with exclusions to minimize false positives (e.g., past-tense references or third-person discussions are not flagged).
2. 2.AI behavioral guidelines— kAI's behavioral system includes explicit instructions for recognizing and responding to crisis signals within conversation context. This catches expressions that may not match specific patterns but indicate distress.

What Happens When a Crisis Is Detected

When kAI detects a potential crisis, the response is immediate and caring:

• •kAI expresses genuine care and concern
• •Crisis resources are provided prominently (see below)
• •The conversation is not abruptly ended — kAI stays present
• •kAI never provides information about methods of harm

Crisis Resources

Reaching a Human

kAI is designed to bridge you to real human connection. If you need to speak with a person at Kenektic, you can reach our team at support@kenektic.com. For crisis support, please use the resources above — they are staffed by trained professionals available 24/7.

Our Approach

kAI's crisis detection and response protocols are informed by established evidence-based frameworks for identifying suicidal ideation and self-harm risk, including research from kAI's psychology and coaching knowledge base of peer-reviewed studies. Our protocols are reviewed regularly and updated as research and best practices evolve.