Kenektic

Solutions > Kenektic for Health Plans > Features & Experience

What Members Actually Experience

From enrollment to lasting friendship — here's how Kenektic connects your members to the relationships that improve their health.

The Member Journey

1
Enrollment

Simple, Stigma-Free Access

Health plan promotes the benefit through existing channels. Member meets kAI through their member portal. No clinical intake, no diagnosis required — just a warm, natural conversation.

2
Personalization

kAI Learns Who You Are

kAI gets to know each member through natural dialogue — interests, personality, life circumstances, and what kind of connections they’re seeking. Profile built through conversation, not forms.

3
Matching

Local, Compatible Connections

Matching considers personality, interests, life circumstances, and geography for real, local connections. Members meet people they’d genuinely enjoy spending time with.

4
Connection

Facilitated Introductions

kAI introduces compatible peers with conversation starters tailored to shared experiences. Encourages in-person meetups — coffee, walks, hobby groups. The awkwardness of reaching out is eliminated.

5
Ongoing

Sustained Support & Growth

Ongoing encouragement, community features, and check-ins keep friendships growing. Crisis detection connects members to plan-specific resources when needed.

Populations Served

Kenektic serves every member experiencing loneliness, with tailored experiences for key populations

Seniors & Retirees

Combat the isolation that often accompanies retirement, loss of a spouse, or mobility limitations

New Parents

Connect with other parents navigating the isolating early years of parenthood

Chronic Conditions

Find peers managing similar conditions for mutual support and accountability

Life Transitions

Divorce, widowhood, relocation, retirement — major transitions when social support matters most

Gen Z & Millennials

Post-college isolation, career moves, and the difficulty of making friends as an adult

Caregivers

Connect caregivers with peers who understand the unique challenges and emotional toll

Clinical Integration

Kenektic integrates with your care management workflows to provide actionable social health insights while maintaining complete member privacy.

Loneliness assessment tracking (UCLA Loneliness Scale)
Pre/post measurement of social connection outcomes
Crisis detection and referral to plan-specific resources
Integration with care management workflows
Population health insights for targeted outreach

Admin Dashboard

HIPAA-compliant aggregate dashboard. Never individual member data.

Engagement Dashboard: Real-time activation rates, connection counts, and engagement metrics across populations
Outcomes Tracking: Loneliness score improvements, member satisfaction, and health utilization trends
ROI Reporting: Cost savings estimates, Stars impact projections, and HEDIS measure alignment
Eligibility Integration: Automated member verification, onboarding, and deactivation through your existing systems

Member Privacy Is Non-Negotiable

Health plans see aggregate engagement data only. Individual conversations, personality profiles, and match details are never shared. No PHI required. End-to-end encryption. HIPAA compliant with BAA available.

Privacy-first design with end-to-end encryption
SOC 2 Type II Certified
GDPR & HIPAA Compliant
No data selling, ever

See the clinical impact backed by research.

Health Plan Impact
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