Solutions > Kenektic for Health Plans > Implementation
Healthcare-Grade Partnership
From BAA to launch, we handle the complexity so you can focus on member outcomes. White-glove implementation support included.
Implementation Timeline
A structured, healthcare-grade implementation process
Month 1–2
Partnership & Planning
- Partnership agreement and BAA execution
- Eligibility integration configuration
- Compliance review (HIPAA, state regulations)
- Co-branding and customization planning
- Success metrics and KPI definition
Month 3–4
Integration & Configuration
- Member portal integration and SSO setup
- Co-branded member experience build
- Care manager training and workflows
- Communication materials development
- Data feed setup and testing
Month 5–6
Pilot Launch
- Launch with targeted population (e.g., Medicare Advantage members)
- High-risk loneliness screen targeting
- Targeted communication campaign
- Monitor engagement and gather feedback
- Create early success stories
Year 1
Outcomes & Expansion
- Expand to broader member populations
- Outcomes measurement and ROI analysis
- Quarterly outcomes reporting
- Continuous optimization based on data
- Expansion planning for Year 2
Compliance & Security
HIPAA Compliant
No PHI required for core functionality
BAA Available
Business Associate Agreement ready
SOC 2 Type II
Gold standard SaaS security certification
GDPR/CCPA
Full privacy regulation compliance
Integration Points
Eligibility verification API
Member portal SSO
Care management referral pathway
Population health platform connectivity
Secure SFTP or API data exchange
Automated reporting feeds
Data Governance
Aggregate-only reporting — no individual member data shared
Members control their own data and can delete anytime
No data selling — ever
No PHI required or requested
End-to-end encryption for all member data
Regular third-party security audits
We Handle the Complexity
What We Handle
Platform hosting and infrastructure
Security monitoring and compliance
Member onboarding and engagement
AI matching and facilitation
Reporting and analytics
Ongoing platform improvements
What We Need From You
Eligibility file or API access
Member portal integration (link or widget)
Communication channel access (email, portal)
Compliance review and BAA signing
Designated partnership contact
Member feedback for continuous improvement
Privacy-first design with end-to-end encryption
SOC 2 Type II Certified
GDPR & HIPAA Compliant
No data selling, ever
Let's discuss how Kenektic can improve member health outcomes.
Discuss Partnership